Thanks for your email, I ran this one past the team as there was nothing in terms of notifications for bounced emails I was aware of that the platform currently support. I have heard back from them and they confirmed my suspicions that it is not currently a functionality in the platform, however they are looking to build out some functionality in the future that may include this - so I would suggest raising a feature request using the below link to make sure there is a record of this request.
We don't seem to get email bounce notifications or 'out of office' replies when we send invoices from Work Guru.I have found this a few times now, where I have done the second follow up on an overdue invoice, which I do from gmail, & I get a notification that the email address doesn't exist, yet the invoice had been sent twice through Work Guru previously with no notification of an issue.We also seem to have an issue with 'out of office' replies as I sent an invoice to a client the other day & he is currently on leave. We didn't get an 'out of office' notification for him, yet it is set up at his end to automatically send one. I only found out as someone else from the company chased up the invoice.I am not sure if there is something missing in our settings to trigger these email notifications, so I thought I would ask as it is important we know if any email has an issue.
Workguru
Thanks for your email, I ran this one past the team as there was nothing in terms of notifications for bounced emails I was aware of that the platform currently support. I have heard back from them and they confirmed my suspicions that it is not currently a functionality in the platform, however they are looking to build out some functionality in the future that may include this - so I would suggest raising a feature request using the below link to make sure there is a record of this request.
0 Votes
0 Comments
Login or Sign up to post a comment