WorkGuru Support Portal
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
1300 745 400
Knowledge base
Getting started with WorkGuru
WorkGuru Setup Guide
5
Setting Up WorkGuru - The End to End Workflow.
Minimum Configuration
Workflow Considerations
Logging into WorkGuru the First Time
Setup WorkGuru with Demo Data
Going Live with WorkGuru
3
Your first Stocktake in WorkGuru
Project WIP Balance Only Setup
Recommended Go Live CheckList
Subscription Management
2
Activate Your WorkGuru Subscription
Managing Your WorkGuru Subscription
Migrating to WorkGuru
Universal Import Templates
21
Resolving Common Import Error Messages
Importing Clients
Importing Client Contacts
Importing Suppliers
Importing Supplier Contacts
View all 21
From WorkflowMax
12
Migrating from WorkflowMax to WorkGuru Overview
WFM to WorkGuru One-Click Migration Tool
Populating WFM Custom Fields
Clients and Client Contacts
Supplier and Supplier Contacts
View all 12
From Xero
1
Setting Up WorkGuru Using Xero Data
Using WorkGuru
Logging In
1
Setting Your Tenant
Document Templates
19
Document Template Overview
Document Template Field Library
Create a New Document Template
Table Field Setup in WorkGuru Document Templates
Edit an Existing Document Template
View all 19
Tasks
5
Task Overview
Managing Tasks
Task Statuses
Task Pricing Tiers
Updating Tasks in Bulk
Products
13
Products Overview
Managing Products
Editing Products
Review Product History
Updating Product Information in Bulk
View all 13
Clients and Suppliers
5
Adding a Client from the Clients Dashboard
Adding a New Client and Contact from a Transaction
Adding a Supplier from the Supplier Dashboard
Adding a New Supplier and Contact from a Purchase Order
Updating Client and Supplier Data from Spreadsheet
CRM and Lead Management
9
Managing Leads
Adding a Lead
Updating an Existing Lead
Adding a Quote to Lead
Adding a Lead Activity
View all 9
Quotes
17
Quote Overview
Managing Quotes
Adding a Quote
Copying Quotes
Quote Options
View all 17
Projects
26
Projects Overview
Managing Projects
Project Kanban View
Tracking Realtime Project Profit and Progress.
Creating a Project in WorkGuru
View all 26
Project and Production Templates
10
Project and Production Templates Overview
Managing Project and Production Templates.
Create a Project Template
Create a Production Template
Bulk Adding Products to Project and Production Templates
View all 10
Purchasing
30
Purchasing Overview
Managing Purchase Orders
Editing Purchase Order
Landed Costs Overview
Raising a Stock Purchase Order
View all 30
Purchase Templates
3
Purchase Template Overview
Add Purchase Template
Edit Purchase Template
Invoicing
24
Invoicing Overview
Managing Invoices
Editing Invoices
Staff Rates Invoicing
Project Invoices
View all 24
Recurring Projects
5
Recurring Projects Overview
Managing Recurring Projects
Creating a Recurring Project
Editing Recurring Projects
Cancelling a Recurring Project
Project Groups
9
Project Group Overview
Managing Project Groups
New Project Groups
Edit or Delete Project Groups
Adding Projects to Project Groups
View all 9
Production Jobs
17
Production Job Overview
Managing Production Jobs
Create a Production Job
Raising a Production Job From a Project
Raising a Sub-Assembly Production Job
View all 17
Stock Sales
15
Stock Sales Overview
Managing Stock Sales
Creating a Stock Sale
Edit or Update a Stock Sale
Invoicing a Stock Sale
View all 15
Assets
18
Asset Overview
Managing Assets
Creating a New Asset
Creating Assets from Quotes or Projects
Assigning a Quote or Project to an Existing Asset
View all 18
Timesheets
14
Timesheets Overview
Managing Timesheets
Options for Users to Submit Timesheets to WorkGuru
Daily Timesheets
Weekly Timesheets
View all 14
Scheduling
6
Scheduling Overview
Gantt Project and Task Scheduling
Gantt Scheduling and Assigning Staff
Gantt Task Capacity Planning
Calendar Scheduling
View all 6
Stock Control & Inventory Managment
13
Stock - Managing Stock on Hand
Stock - Tracking Stock Movements
Stocktakes - Managing Stocktakes
Stocktakes - Conducting a Full or Partial Stocktake.
Stock Adjustments - Managing Adjustments
View all 13
Client Credit Notes
9
Client Credit Note Overview
Managing Client Credit Notes
Raising a Client Credit Note from a Project
Raising a Credit Note from a Stock Sale
Create an Ad-Hoc Client Credit Note
View all 9
Supplier Credit Notes
8
Supplier Credit Note Overview
Managing Supplier Credit Notes
Raising a Supplier Credit Note from a Purchase Order
Create an Ad-Hoc Supplier Credit Note
Printing Supplier Credit Notes
View all 8
Forms
9
Forms Overview
Managing Form Template
Adding a Form Template
Creating a Form Document Template
Populating a Form
View all 9
Reporting
4
Using WorkGuru's Pivot Reports
Saving a Custom Report
Renaming Custom Report Categories
Report Field Definitions - Projects
Kiosk Web App
15
WorkGuru Kiosk Overview
Setting Up the WorkGuru Kiosk
Signing into the Kiosk
Kiosk Break Shortcut
Adding Timesheets with the Kiosk
View all 15
Navigating WorkGuru
WorkGuru Header Bar
5
Universal Search Bar
To-Do List
Timer
Notifications
My Account
My Account Menu
7
Managing Linked Accounts
Change Password
Login Attempts
Changing Profile Pictures
My Settings
View all 7
Dashboard
2
Default WorkGuru Dashboard
Customising User Dashboard Widgets
Projects
6
Project Dashboard
New Project
Project Groups
Recurring Projects
Production Jobs
View all 6
Sales
4
Quotes
New Quote
Lead Tracker
New Lead
Purchases
3
Purchases
New Purchase Order
Buying Guru
Stock Sales
1
Stock Sales
Invoices
1
Invoices
Credit Notes
2
Client Credit Notes
Supplier Credit Notes
Clients
1
Clients
Stock
5
Stock
Stock Takes
Stock Adjustment
Stock Transfers
Warehouses
Suppliers
1
Suppliers
Time Sheets
1
Time Sheets
Accounting
4
Settings
Payment Types
Xero Dashboard
Reconcile Expenses
Assets
1
Assets
GuruPay
1
GuruPay
Integrations
1
Integrations Dashboard
Reports
2
Reports v2
Reports - Legacy
Products
3
List Products
Add Product
Import Products
Tasks
3
List Tasks
Add Task
Import Tasks
Administration
Project Templates
1
Project Template Dashboard
Document Templates
1
Document Template Dashboard
Purchase Templates
1
Purchase Template Dashboard
Custom Fields
3
Custom Field Overview
Add a Custom Field
Manage Custom Fields
Forms
1
Form Templates
Team
1
Staff Teams
Delivery Addresses
3
Delivery Addresses
Add a Delivery Address
Manage Delivery Addresses
Roles
3
Roles
Create New Role
Role Definitions
Users
7
Users Dashboard
Create New Users
Deleting Users
Managing Existing Users
User Actions
View all 7
Qualifications
2
Qualifications
Add a Qualification
Languages
3
Languages
Changing the Currency Symbol in the WorkGuru UI
Changing the Default Interface Language in WorkGuru
Subscription
1
Subscription Information
Settings
11
General
Project Settings
Email Defaults
Appearance
User Management
View all 11
Document Settings
1
Document Settings
Lead Settings
1
Lead Settings
Imports
1
Imports
WorkGuru Integrations
GuruPay
4
Guru Pay Overview
Setting Up Guru Pay
Updating GuruPay Receipt
Adding GuruPay to Invoice Email Templates
Xero
13
Xero and WorkGuru Overview
Recommended End of Month Procedure
Connecting Xero to WorkGuru
Updating Xero Settings
Sending Data to Xero
View all 13
Tanda
4
Tanda and WorkGuru Overview
Connecting to Tanda
Sending Timesheets to Tanda
Receiving Costed Timesheet Updates
EzzyBills
4
EzzyBills and WorkGuru Overview
Connecting EzzyBills to WorkGuru
Processing Invoices and Receipts with EzzyBills
Matching Receipts in EzzyBills to WorkGuru
SuiteFiles
3
WorkGuru and SuiteFiles Overview
Connecting SuiteFiles to WorkGuru
Using the SuiteFiles Integration
Asana
3
WorkGuru and Asana Overview
Connecting Asana to WorkGuru
WorkGuru and Asana Data Syncing
Google Drive
3
WorkGuru and Google Drive Overview
Connecting Google Drive to WorkGuru
Using the Google Drive Integration
Dropbox
3
WorkGuru and Dropbox Overview
Connecting Dropbox to WorkGuru
Using the Dropbox Integration
API
4
WorkGuru API Overview
WorkGuru API Keys
WorkGuru API Documentation
WorkGuru API Authentication Guide
Quickbooks
0
MYOB
1
Common MYOB API Error Messages
iOS Apps
WorkGuru Mobile
13
iOS Mobile App Overview
Setting Up the iOS Mobile App
Adding Timesheets with the iOS Mobile App
Review Timesheets with the iOS Mobile App
Adding Stock Usage with the iOS Mobile App
View all 13
Kiosk App
13
iOS Kiosk App Overview
Setting Up the iOS Kiosk App
Signing into the iOS Kiosk App
Adding Timesheets with the iOS Kiosk App
Adding Stock Usage with the iOS Kiosk App
View all 13
Android Apps
WorkGuru Mobile
13
Android Mobile App Overview
Setting Up the Android Mobile App
Adding Timesheets with the Android Mobile App
Reviewing Timesheets with the Android Mobile App
Adding Stock Usage with the Android Mobile App
View all 13
Kiosk App
13
Android Kiosk App Overview
Setting Up the Android Kiosk App
Signing Into the Android Kiosk App
Adding Timesheets with the Android Kiosk App
Adding Stock Usage with the Android Kiosk App
View all 13
Community forums
Showing recent updates
Start a new topic
Workguru Forums
Announcements
37
Release Notes 07/12/2023
Posted by
Kyle Morley
,
about 23 hours ago
Last Reply
by Kyle Morley
about 23 hours ago
Release Notes 01/11/2023
Posted by
Kyle Morley
,
about 1 month ago
Last Reply
by Kyle Morley
about 1 month ago
Release Notes 27/10/2023
Posted by
Kyle Morley
,
about 1 month ago
Last Reply
by Kyle Morley
about 1 month ago
See all 37 topics
Tips and Tricks
0