Quote Automation Workflows

Modified on Wed, 26 Aug at 11:05 AM

Keep quotes moving without manual chasing — confirmation emails on issue, reminders while they're outstanding, thank-yous on acceptance, and tidy-up when they expire.

Quote Triggers

  • Quote Created - | Event | A quote is created (saved as a draft, not yet issued).
  • Quote Issued - | Event | A quote is issued/sent to the client.
  • Quote Accepted - | Event | A quote is accepted — including via the client e-signing portal.
  • Quote Declined - | Event | A quote is declined.
  • Quote Timer - | Timer (daily) | Runs daily over open quotes (not yet accepted/declined and still valid). Used for follow-up reminders.
  • Quote Expired Timer - | Timer (daily) | Runs daily over quotes whose expiry date has **passed**. Used for expiry notices and auto-decline. |

Quote Conditions

Common quote fields to filter on:

  • Total - e.g. only chase quotes above a value.
  • Sent-to-client date - for reminder cadences after a quote is sent.
  • Expiry date - for expiry notices and auto-decline timing.
  • Status - to target a particular state.

Reminder and expiry templates use "Date is exactly N days old" so each message fires once on its day.

Quote Actions

  • Send Quote Email - emails the quote (with an online signing link).
  • Issue Quote -  issues the quote (marks it sent). 
  • Decline Quote - sets the quote's status to Declined. 
  • Create To-Do - adds a WorkGuru to-do linked to the quote.

Automation Library Quote Templates

  • Remind the client about an unanswered quote ⭐ | Polite reminders with the signing link at 7/14/21 days after sending (each once). | Quote Timer | Adjust days; ready otherwise |
  • Thank the client when they accept a quote ⭐ | Thank-you and next-steps email on acceptance. | Quote Accepted |
  • Email the client when a quote is issued | Confirmation email with a signing link. | Quote Issued |
  • Re-engage the client when a quote is declined | Friendly follow-up inviting feedback or a revision. | Quote Declined |
  • Let the client know their quote has expired | Emails the client the day after expiry, inviting a refreshed quote. | Quote Expired Timer | Choose recipient; tweak message |
  • Auto-decline a quote after it expires | Automatically declines a quote once expired for N days (default 1). | Quote Expired Timer | Ready (adjust days) |
  • Create a follow-up to-do when a quote is issued | Adds a to-do for the owner to follow up. | Quote Issued |

⭐ = Starter Pack / popular. These feature in the Revenue Growth Pack.

Quote Workflows Tips

  • Pair **Remind the client about an unanswered quote** (chases before expiry) with **Auto-decline a quote after it expires** (cleans up afterwards) for a hands-off quote pipeline.
  • The reminder cadence (7/14/21 days) is fully editable — clear any interval you don't want before activating.
  • Acceptance triggers fire from every acceptance path, including the client signing portal, so a thank-you email always goes out.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article