The current practice is that a WG partner must impersonate a user account within the client in order to gain access and perform actions. If the partner creates their own user account within the client, this costs the client a subscription license.
My request is that partners with verified email addresses are excluded from user count (and therefore "free") so that they can provide long-term support for clients and have all their actions audit trackable within the system rather than impersonating users.
Hi there
The current practice is that a WG partner must impersonate a user account within the client in order to gain access and perform actions. If the partner creates their own user account within the client, this costs the client a subscription license.
My request is that partners with verified email addresses are excluded from user count (and therefore "free") so that they can provide long-term support for clients and have all their actions audit trackable within the system rather than impersonating users.
Thanks
Nick
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