Automate supplier communication and keep your product pricing accurate when goods arrive.
## Triggers
| Trigger | Type | Fires when |
|---|---|---|
| **Purchase Order Created** | Event | A purchase order is created. |
| **Purchase Order Received** | Event | A purchase order is marked received. |
| **Purchase Order Timer** | Timer (daily) | Runs daily over **open** POs (not cancelled, not fully received and invoiced). |
## Conditions you can use
- **Supplier**, **status**, **dates** and totals on the purchase order, depending on what
you want to target.
- The PO timer is useful for "still not received after N days" style chase-ups.
## Actions
**Send Purchase Order Email** — emails the PO (as a PDF) to the supplier or an internal
contact.
- *To* / *CC* — recipients (e.g. Supplier Email, Project Manager, Received By, or a typed
address). *To* is **required**.
- *Subject* — **required**; supports PO placeholders.
- *Message* — **required**.
- *Document template* — optional; used to generate the PO PDF.
**Update Product Pricing from PO** — when goods are received at a different price than
ordered, updates the affected products' default cost (to the actual price) and recalculates
the sell price using a markup.
- *Markup* — percentage to apply (defaults to 130%). **Required.**
## Notes
There are no pre-built Library templates for purchase orders yet, but the triggers and
actions above are fully available when you **build your own** workflow (*Workflows → Add
Workflow*).
Typical custom workflows:
- **Email the supplier automatically when a PO is created** — *Purchase Order Created* →
*Send Purchase Order Email*.
- **Keep product costs current on receipt** — *Purchase Order Received* → *Update Product
Pricing from PO*, so your margins stay accurate without manual price updates.
## Tips
- The pricing update only changes products whose received/invoiced price differs from the
ordered price, so it won't touch anything that arrived as expected.
- If you leave the markup blank or invalid, it falls back to 130%.
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