Cancelling a Received Purchase Order

Generally, to cancel a received purchase order, the correct workflow is to raise a supplier credit note.   This will take into consideration both the stock reversal and credit the relevant account in the integrated accounting system.

Although possible, if you legitimately need to cancel a purchase order, you need to consider both the impact on stock on hand AND your accounting system.  In short, you need to know what you are doing.

To cancel a received purchase order, you need to first revert the order's stock movement (even for non-stock products).  Click UnReceive PO from the order's detail page. Note: If you have used stock received on this PO on stock sales, projects or production jobs, you cannot un-receive the purchase order.

Once un-received, the order's status will be reverted to Approved.  This will then let you select Cancel Purchase Order as required.  Note: Due to the stock movement history, you cannot delete the purchase order.

The final, important step is to ensure that the corresponding purchase order has been voided or cancelled in your integrated accounting system to ensure both systems balance.