Creating a Lead Form

Modified on Mon, 10 Aug at 4:18 PM

This article covers building a new Lead Form from scratch: naming it and choosing the defaults that decide how incoming Leads are filed. Adding your own custom fields, styling and conditional logic are covered in their own articles.

Start a new form

  1. Open the Lead Forms page (from the Lead Tracker or Lead Settings — see the Overview article).
  2. Click Create New Form in the top-right corner.
  3. Fill in the form settings described below.
  4. Click Save.

Form settings

SettingWhat it does
TitleA name for the form so you can recognise it in your list — for example “Website Enquiry” or “Get a Quote”. This is for your own reference; it doesn’t have to be shown to visitors.
Default Lead StageThe Stage every Lead from this form starts in (for example “New” or “Enquiry”). Required.
Default OwnerThe team member who will be assigned each Lead this form creates. Required.
Default Lead CategoryThe Category applied to every Lead from this form, so you can report on where your Leads came from. Required.
Tip: The Stage, Owner and Category you pick here apply to every Lead this form generates. If you want website enquiries handled differently from, say, trade-show enquiries, create a separate form for each with its own defaults and its own owner.

The four fields every form includes

Every Lead Form automatically includes these four fields, and they are always required — you don’t need to add them and you can’t remove them:

  • Your Name — becomes the Client’s name.
  • Your Email — becomes the Client’s email address.
  • Lead Name — a short title for the enquiry.
  • Lead Description — a longer message/details box for the visitor.

These four are what WorkGuru uses to create the Client and the Lead. Anything else you’d like to collect is added as a custom field (see the next article).

Saving and coming back later

Click Save when you’re done. Your new form appears in the Lead Forms list, where you can see its title, its web address reference (“slug”), and how many custom fields it includes. You can come back and Edit a form at any time — changes take effect on your website automatically the next time the page is loaded, with no need to re-copy the snippet.

Good to know: You don’t need to set a “slug” or any web address yourself — WorkGuru creates a unique one for you automatically from the form’s title. You can create as many forms as you need.

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